Great experience from salesman to finance department. Very knowledgeable and polite people to do business with.
Your poor service staff is either short-staffed or has a poor work process. I live in Buna, so it's about a 30 mile one way trip to have service. I had a problem with my mirror so I took the car in , got an oil change too, part was not in stock so I ordered it, service staff said the part would be in the next day. So I drive in the next day to be told the part wasn't in and if it was, nobody was on hand to install it. I am frustrated by the waste of ...
Great and professional and salesman Steve Laidacker was very good at answering my concerns. I recommend him to all.
Ms. Sarah was very helpful and provided exceptional service. She made sure everything was explained thoroughly
The guys here are AWESOME! I’ve never felt so welcomed at a dealership. They’re all very helpful & sweet. I had an amazing experience. I’m grateful for people like them that work in establishments. My experience was nothing short of fantastic. Thank you Anthony & Dustin!
Steven and the entire staff were very helpful and friendly. Steven explained the CR-V's features and completely answered our questions. Wonderful experience from test drive to finance to drive out. Highly recommend them.
I had a wonderful experience at Mike Smith Honda. Carlous was not only vibrant and friendly but also very knowledgeable about Honda and the model I was looking for. She hooked me up and I love my car so much!
Ppl at this office is kind and very understanding. Shows compassion to fit ur need. Work diligent with u. Thanks 4 all ur help.thanks so much 4 all u do.
Received great service. Brandie took care of my vehicle. She got hold my warranty people and got it approved for the repair and took care of all claim process for me. Excellent service. Thank You
Fast and friendly service.I always have a good experience servicing my 2009 CRV there.Also it's just as convenient to schedule online as it is to call.
Recieved coupon in mail for oil change. Service was prompt and the price was for coupon with no extra charges. Social distancing guidelines were followed and waiting area clean and comfortable.
Brandie was an amazing service writer with great customer service! She had me and my car in and out in no time! Great experience tfor me!
I told them the features I wanted, monthly pymnts I could afford in a CR-V they went out of their way to get me into what I wanted. Thanks!
My experience at Mike Smith Honda was great!!! Steve was the best, he didn't try and push a car on me I didn't want. I was on a tight budget and he worked with it! I got there around 4:30pm and was on my way home in my new car around 7pm! I had shopped at another Honda dealership before I came here and wasn't happy with their way of trying to make me happy. I was paying cash and had a certain amount and the other dealership constantly tried to get me to do a "...
This dealership is fast, friendly and knowledgeable about their cars. Thanks Carlous Rayburn for making our experience fun and stress free! We look forward to shopping with you in the future.
Thanks to all involved in making my experience in purchasing my Jeep Unlimited a wonderful one. It has been many years since I have dealt with a dealership, because of all of the hassle and negotiations that go along with it. But this was truly a hassle free one. I stated where I needed the "Out the door" price to be, and what I needed my payments to be, and we were in business. I picked it up the next day. Thanks again Mike Smith Honda of Beaumont TX.
I scheduled my appointment online, was greeted right away, fast friendly service with a comfortable waiting area with snacks and beverages. Thank you Kady Snook!
I leased my first car from Mike Smith Honda last year, and I am very pleased with the service that I was provided. They made the whole process very easy, and I LOVE my car!! I would definitely do business with them again.
My 2011 CRV was taken in for the front air inflators to be replaced, told it would take three hours, about two and a half hours later I received a phone call that it was ready, also received an email shortly after that saying that it was ready. The not only replaced the inflators but did a multipoint inspection and washed and vacuumed the car.
My Salesman David Burleson got me just what I wanted! Chris the Manager explained everything we ask him in a very nice and helpful way! A Sales person named Kathy went out of her way to help us...and I appreciated that!
Excellent service. We were traveling far & they got us right in and back on the road in no time PLUS washed & vacuumed our car. Definitely recommend this dealer.