Customer Testimonials

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DealerRater Jan 31, 2024

Jennifer at Mike Smith was very helpful and informative. She let me know where my car was in the process and Brittany who ended up finishing us up were professional.

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DealerRater Jan 31, 2024

Excellent service. Ms. Wheeler customer service rep was excellent. The General Manager Mr. Wiltz was courteous and greeted every customer politely. Great detail shop!

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DealerRater Jan 27, 2024

Had everything in order for me when I got there! They were some of the nicest people I’ve ever dealt with! Will absolutely do business with them again!!

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DealerRater Jan 25, 2024

Ms. Quen is the best hands down ! She took her time and told me all the details about my brand new Honda.

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DealerRater Jan 11, 2024

Ms Valencia Row and Mr smith were very helpful. Micheal Cooper from Doggett was also instrumental.

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DealerRater Jan 9, 2024

Fantastic service, will definitely recommend to friends and neighbors. Had the vehicle my wife wanted and made the deal in a reasonable amount of time.

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DealerRater Jan 9, 2024

I can easy get an appointment quickly. They are friendly and reliable and always keep me updated on my car.

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DealerRater Jan 3, 2024

Tucker was very attentive and direct. Very friendly. Would recommend to family and friends. Excellent service.

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DealerRater Jan 2, 2024

Very polite and helpful on finding on a new car e will be going back for my next vehicle

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DealerRater Dec 30, 2023

Kameron Brown helped me get the car I wanted. He was very professional. It was easy doing business with him at Mike Smith Honda

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DealerRater Dec 30, 2023

Fast friendly service. See Chasidy for lol your Honda service needs!!! Great folks, great service!!!

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DealerRater Dec 29, 2023

Recall work completed & the dealer was quick, efficient, & friendly. The work was completed as requested.

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DealerRater Dec 23, 2023

Mike Smith Honda has a great service department. Thanks Taylor for taking care of us.

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DealerRater Dec 19, 2023

Greeted warmly upon entering and was very accommodating when I informed of a coupon I had. Wait was a little long but was given a discount without expecting it because of this. Will use again!

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DealerRater Dec 18, 2023

The dealership was easy to deal with and one of the best experiences I had

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DealerRater Dec 18, 2023

The folks at Mike Smith were really helpful in finding my son the car he was looking for. There was no nonsense and we walked out of there knowing we had made the best deal!

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DealerRater Dec 16, 2023

Customer service at mike smith honda were very professional and very respectful i wouldnt want to take my car anywhere else i purchased my first car there at 18 years old and love bringing them my business id recomend everyone to go there thankyou mike smith honda the service department front desk ladys are the best.

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DealerRater Dec 15, 2023

My customer service rep Jennifer at mike smith Honda was awesome and super helpful. Made my day go so smooth!

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DealerRater Dec 14, 2023

Professional and courteous. Fast service. Suttle provides a ride to my job. Love working with Jennifer

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DealerRater Dec 8, 2023

Great staff and service was amazing. I’d recommend them to any and everyone I know.

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DealerRater Dec 6, 2023

The service Manger is nice to speak with. He is very helpful. Will help solve your problem.

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DealerRater Dec 1, 2023

Great service and courteous agents. I always have my vehicle serviced there. Will continue to .

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DealerRater Nov 28, 2023

First, your service staff are great. Trying to call your svc department is a nightmare. People want to talk to real people. Over the years I have purchased five Honda vehicles from Mike Smith Honda. I'm a loyal customer. But, to have to deal with a robot when I call in is a waste of my time. There is a Nissan dealership close to my home and they want to service my two current vehicles.

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DealerRater Nov 24, 2023

Great, straight forward and honest service advisors! Brittany is as great!! Highly recommend this dealership for servicing your Honda.

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DealerRater Nov 16, 2023

Visit went great. The clerk helped resolve an issue we had with all the windows going down at the same time, and skylight window opened.

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DealerRater Nov 15, 2023

I was very pleased with the way I was treated as a customer. My salesman Jason was awesome,

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DealerRater Nov 13, 2023

Great customer service. Service advisors are attentive and friendly and welcoming. Lobby is always clean. Appointments are readily available. Wait time was minimal for the service I had done today. Another great experience at this dealership.

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DealerRater Nov 8, 2023

I brought my Honda to the dealership for a recall. In the process it was discovered that my starter was bad. I had 100 to my name. Chris gave me yes gave me a starter and Taylor helped me with financing to get the starter put on. I am eternally grateful!

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DealerRater Nov 3, 2023

My experience yesterday at Mike Smith Honda was great.. The lady handled my case was friendly, efficient, and professional.

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DealerRater Nov 2, 2023

Prompt. Friendly. Shuttle reliable. Honored my coupons. Quoted me the prices before service. Rest service.

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DealerRater Nov 1, 2023

Had a great experience buying a new car! The deal went smoothly and quickly. They were very knowledgeable

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DealerRater Oct 30, 2023

They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long).

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DealerRater Oct 27, 2023

Larry Clayton is a wonderful sales man and one a very compassionate person who understands value and time.

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DealerRater Oct 26, 2023

Courteous and professional . Would visit again in the future. Thanks again for serving my car.

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DealerRater Oct 26, 2023

Jennifer was friendly and helpful. I’m glad I switched to Mike Smith in Beaumont. The snacks and coffee bar was an added bonus.

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DealerRater Oct 22, 2023

Wife and I just bought a 2022 Honda Civic Sport and absolutely love it! Everyone at Mike Smith Honda was incredibly professional, attentive, had wonderful attitudes and saw to every one of our needs. Got us top value for our trade in and made the purchase of our new car the easiest I’ve ever experienced! Highly recommend to anyone looking to get a new ride! Special thanks to Aarahn Stewart for making it such a great experience!

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DealerRater Oct 15, 2023

Always meets our needs! Friendly and precisely what we look for. Carlous is amazing! Thanks!

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DealerRater Oct 11, 2023

Service department specially Jennifer great as always, they treat everyone as family they take care of all our needs

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DealerRater Oct 10, 2023

The customer service was amazing! I took my car in for a state inspection and they took good care of me and my car!

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DealerRater Oct 10, 2023

This is my 1st time buying a vehicle from Mike Smith. Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to service dept and they were nice as well.

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DealerRater Oct 8, 2023

Very quick and easy, friendly customer service. Been using them for 5 years and do not plan on changing!

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DealerRater Oct 7, 2023

We have used Mike Smith for years. We bought our first Honda in 1968 at IH10 East. We have always received the best service.

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DealerRater Oct 5, 2023

Customer service is fantastic, you won’t wait long to get helped, love this place!

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DealerRater Sep 29, 2023

Very nice and worked very hard to get me and my wife in our car!!

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DealerRater Sep 25, 2023

Service writers and mechanics are cordial and competent. Shuttle driver does a great job. Customer waiting area is well supplied with coffee, soft drinks, and water.

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DealerRater Sep 24, 2023

High quality service work! Fast! Ethical! Ordered necessary parts and installed in 24 hours. Accommodated my schedule. Service representative Jennifer was awesome! Jennifer was very helpful, knowledgeable, and ethical!

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DealerRater Sep 20, 2023

I'm always satisfied with the service and staff when I come to Mike Smith for whatever reason. They are always ready and willing to help and accommodate me. I Love Mike Smith and I'll continue to come back... God's Blessings!

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DealerRater Sep 19, 2023

Excellent experience! Had all the answers and friendly personnel Will use for my service on the new vehicle.

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DealerRater Sep 15, 2023

It took us some time to make a decision but they made a feel right at home

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DealerRater Sep 14, 2023

Everyone is prompt and helpful. It is always a chill environment when I go to get my car serviced.

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DealerRater Sep 9, 2023

Gave prompt service and solved the problem I was having with my Honda Pilot Touring.

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DealerRater Sep 8, 2023

The oil change service was quick and easy. I didn't have to wait a longer period of time. The advisor Taylor is awesome.

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DealerRater Sep 8, 2023

We were in for a recall. We got out faster than they originally told us and our service rep, Taylor, was super helpful

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DealerRater Sep 5, 2023

Everyone at Mike Smith Honda was very good at helping my wife and I select a car. Carlous Rayburn did a search for a silver 2023 Passport, and after many searches she located on in Dallas Texas. She got the Car delivered to Mike Smith Honda for us.thank you very much Carlous.

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DealerRater Sep 3, 2023

I was pleased with the experience. I felt the dealership and in particular the salesperson, Carlous Rayburn, did a good job of finding a vehicle that matched what I wanted.

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DealerRater Sep 2, 2023

Good treatment, acceptable accomodations if you are waiting for your car with room for improvement.

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DealerRater Aug 31, 2023

Had my oil changed this afternoon. Jennifer at the service desk was so super great.

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DealerRater Aug 31, 2023

Awesome place to spend time! Fast pace! Friendly staff with good food and drinks. Thanks!

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DealerRater Aug 29, 2023

I always have excellent service from my sales person Carlous Rayburn. The service Department did an excellent job today on my Honda Accord. It was my first service appointment on this vehicle. Thank you

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DealerRater Aug 27, 2023

This is my second CRV from Mike Smith. When I walk into the show room, I feel like I’m home.

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DealerRater Aug 25, 2023

Awsome customer service and all the workers were very kind and solve all my problems too

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DealerRater Aug 23, 2023

The service was excellent. Jennifer was very pleasant and easy to communicate with. I enjoyed the snacks and water offered in the waiting area. The price was right; couldn't be better.

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DealerRater Aug 13, 2023

Everyone was super helpful and attentive There was plenty of cars to pick from, and the whole thing took very short amount of time.

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DealerRater Aug 12, 2023

Costumers services are really helpful and the drop off really easy, and quick, recommended to AOL my friends

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DealerRater Aug 5, 2023

They were very fast and efficient and although they were short staffed they got everything done with a great attitude

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DealerRater Aug 1, 2023

Mike Smith Honda made buying a new car so easy and fast for a first time car buyer.

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DealerRater Aug 1, 2023

Good friendly service. Some things were overlooked, tire jack, service manual, copy of payment plan.

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DealerRater Jul 30, 2023

This was hands down the best car buying experience! Carlous, my friend is what she felt like, was amazing at helping me pick out exactly what I needed:) Danny in finance was amazing as well, he went over everything with me to make sure I was comfortable with my purchase. The atmosphere was professional and welcoming and I couldn’t be happier I chose to come here to get a new car! If you want a seamless car buying experience and want to be treated like family, this is the place to buy from:)

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DealerRater Jul 26, 2023

Sarah is my absolute favorite advisor and so professional and takes care of me every visit! Above and beyond expectations!

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DealerRater Jul 23, 2023

Dealership is dependable with servicing my vehicles. The servicing department keeps me update on the services needed on my vehicles.

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DealerRater Jul 22, 2023

Great service and staff! Friendly representatives that are helpful and answer questions. Accommodating waiting area.

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DealerRater Jul 21, 2023

Everything whey very smoothly and Jennifer helped me out so much and answered all the questions I had.

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DealerRater Jul 20, 2023

They have the most courteous staff and knowledgeable mechanics! I highly recommend them. Keep up the good work!

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DealerRater Jul 19, 2023

Great and fast service. Advisors were friendly and helpful. Very knowledgeable staff on all things Honda.

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DealerRater Jul 19, 2023

Great service friendly environment. Always a great experience when I visit.I’m looking forward to my next visit.

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DealerRater Jul 14, 2023

Friendly workers. Fast & quality service. Cashier was prompt and friendly. Clean building. Love it 😀 there

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DealerRater Jul 10, 2023

Had a great experience here. Got exactly what I wanted. We love our new car.

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DealerRater Jul 10, 2023

Always there from selling to service. Great relationship with the manager Anthony and Carlus. Thanks again.

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DealerRater Jul 7, 2023

Anthony Wilts the GM at Mike Smith Honda in Beaumont TX, is the best in the business, he treats his customers like family and comes through on commitments. Do yourself a favor and go see Anthony and his team, you will be valued. Sincerely, Chad Downs

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DealerRater Jul 5, 2023

The new car buying process was pretty fast and easy. I definitely didn’t have to wait around all day. Staff was friendly & knowledgeable. Overall a great experience!

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DealerRater Jul 4, 2023

Great sales! Steve took really took good care of us during the buying process. I highly recommend them for your Honda purchase.

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DealerRater Jul 1, 2023

Very nice and clean looking work place and great customer service employees and great people

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DealerRater Jun 28, 2023

Painless car sales just fair pricing and located vehicle of choice in high demand. Service Taylor and other lady don’t remember name sorry was 5 star when I got a flat and needed a tire ordered and service.😀

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DealerRater Jun 15, 2023

Mike Smith Honda has done servic we on both my Honda Accords and I will not go anywhere else. I appreciate the great experience I have every single time I go in there, the work on vehicles, the cleanliness of the dealership. Thanks guys

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DealerRater Jun 10, 2023

The service was quick, appointment on line was painless. Everyone was so friendly , all smiles. Never have an issue dealing with Mike Smith Honda Sevice Department

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DealerRater Jun 10, 2023

Taylor in service did a great job today! She was attentive and informative thru the entire service experience today. Thank you!!!

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DealerRater Jun 8, 2023

Great experience from salesman to finance department. Very knowledgeable and polite people to do business with.

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