Customer Testimonials
I'm always satisfied with the service and staff when I come to Mike Smith for whatever reason. They are always ready and willing to help and accommodate me. I Love Mike Smith and I'll continue to come back... God's Blessings!
Excellent experience! Had all the answers and friendly personnel Will use for my service on the new vehicle.
It took us some time to make a decision but they made a feel right at home
Everyone is prompt and helpful. It is always a chill environment when I go to get my car serviced.
Gave prompt service and solved the problem I was having with my Honda Pilot Touring.
The oil change service was quick and easy. I didn't have to wait a longer period of time. The advisor Taylor is awesome.
We were in for a recall. We got out faster than they originally told us and our service rep, Taylor, was super helpful
Everyone at Mike Smith Honda was very good at helping my wife and I select a car. Carlous Rayburn did a search for a silver 2023 Passport, and after many searches she located on in Dallas Texas. She got the Car delivered to Mike Smith Honda for us.thank you very much Carlous.
I was pleased with the experience. I felt the dealership and in particular the salesperson, Carlous Rayburn, did a good job of finding a vehicle that matched what I wanted.
Good treatment, acceptable accomodations if you are waiting for your car with room for improvement.
Had my oil changed this afternoon. Jennifer at the service desk was so super great.
Awesome place to spend time! Fast pace! Friendly staff with good food and drinks. Thanks!
I always have excellent service from my sales person Carlous Rayburn. The service Department did an excellent job today on my Honda Accord. It was my first service appointment on this vehicle. Thank you
This is my second CRV from Mike Smith. When I walk into the show room, I feel like I’m home.
Awsome customer service and all the workers were very kind and solve all my problems too
The service was excellent. Jennifer was very pleasant and easy to communicate with. I enjoyed the snacks and water offered in the waiting area. The price was right; couldn't be better.
Everyone was super helpful and attentive There was plenty of cars to pick from, and the whole thing took very short amount of time.
Costumers services are really helpful and the drop off really easy, and quick, recommended to AOL my friends
They were very fast and efficient and although they were short staffed they got everything done with a great attitude
Mike Smith Honda made buying a new car so easy and fast for a first time car buyer.
Good friendly service. Some things were overlooked, tire jack, service manual, copy of payment plan.
This was hands down the best car buying experience! Carlous, my friend is what she felt like, was amazing at helping me pick out exactly what I needed:) Danny in finance was amazing as well, he went over everything with me to make sure I was comfortable with my purchase. The atmosphere was professional and welcoming and I couldn’t be happier I chose to come here to get a new car! If you want a seamless car buying experience and want to be treated like family, this is the place to buy from:)
Sarah is my absolute favorite advisor and so professional and takes care of me every visit! Above and beyond expectations!
Dealership is dependable with servicing my vehicles. The servicing department keeps me update on the services needed on my vehicles.
Great service and staff! Friendly representatives that are helpful and answer questions. Accommodating waiting area.
Everything whey very smoothly and Jennifer helped me out so much and answered all the questions I had.
They have the most courteous staff and knowledgeable mechanics! I highly recommend them. Keep up the good work!
Great and fast service. Advisors were friendly and helpful. Very knowledgeable staff on all things Honda.
Great service friendly environment. Always a great experience when I visit.I’m looking forward to my next visit.
Friendly workers. Fast & quality service. Cashier was prompt and friendly. Clean building. Love it 😀 there
Had a great experience here. Got exactly what I wanted. We love our new car.
Always there from selling to service. Great relationship with the manager Anthony and Carlus. Thanks again.
Anthony Wilts the GM at Mike Smith Honda in Beaumont TX, is the best in the business, he treats his customers like family and comes through on commitments. Do yourself a favor and go see Anthony and his team, you will be valued. Sincerely, Chad Downs
The new car buying process was pretty fast and easy. I definitely didn’t have to wait around all day. Staff was friendly & knowledgeable. Overall a great experience!
Great sales! Steve took really took good care of us during the buying process. I highly recommend them for your Honda purchase.
Very nice and clean looking work place and great customer service employees and great people
Painless car sales just fair pricing and located vehicle of choice in high demand. Service Taylor and other lady don’t remember name sorry was 5 star when I got a flat and needed a tire ordered and service.😀
Mike Smith Honda has done servic we on both my Honda Accords and I will not go anywhere else. I appreciate the great experience I have every single time I go in there, the work on vehicles, the cleanliness of the dealership. Thanks guys
The service was quick, appointment on line was painless. Everyone was so friendly , all smiles. Never have an issue dealing with Mike Smith Honda Sevice Department
Taylor in service did a great job today! She was attentive and informative thru the entire service experience today. Thank you!!!
Great experience from salesman to finance department. Very knowledgeable and polite people to do business with.
Your poor service staff is either short-staffed or has a poor work process. I live in Buna, so it's about a 30 mile one way trip to have service. I had a problem with my mirror so I took the car in , got an oil change too, part was not in stock so I ordered it, service staff said the part would be in the next day. So I drive in the next day to be told the part wasn't in and if it was, nobody was on hand to install it. I am frustrated by the waste of ...
Great and professional and salesman Steve Laidacker was very good at answering my concerns. I recommend him to all.
Ms. Sarah was very helpful and provided exceptional service. She made sure everything was explained thoroughly
The guys here are AWESOME! I’ve never felt so welcomed at a dealership. They’re all very helpful & sweet. I had an amazing experience. I’m grateful for people like them that work in establishments. My experience was nothing short of fantastic. Thank you Anthony & Dustin!
Steven and the entire staff were very helpful and friendly. Steven explained the CR-V's features and completely answered our questions. Wonderful experience from test drive to finance to drive out. Highly recommend them.
I had a wonderful experience at Mike Smith Honda. Carlous was not only vibrant and friendly but also very knowledgeable about Honda and the model I was looking for. She hooked me up and I love my car so much!
Ppl at this office is kind and very understanding. Shows compassion to fit ur need. Work diligent with u. Thanks 4 all ur help.thanks so much 4 all u do.
Received great service. Brandie took care of my vehicle. She got hold my warranty people and got it approved for the repair and took care of all claim process for me. Excellent service. Thank You
Fast and friendly service.I always have a good experience servicing my 2009 CRV there.Also it's just as convenient to schedule online as it is to call.
Recieved coupon in mail for oil change. Service was prompt and the price was for coupon with no extra charges. Social distancing guidelines were followed and waiting area clean and comfortable.
Brandie was an amazing service writer with great customer service! She had me and my car in and out in no time! Great experience tfor me!
I told them the features I wanted, monthly pymnts I could afford in a CR-V they went out of their way to get me into what I wanted. Thanks!
My experience at Mike Smith Honda was great!!! Steve was the best, he didn't try and push a car on me I didn't want. I was on a tight budget and he worked with it! I got there around 4:30pm and was on my way home in my new car around 7pm! I had shopped at another Honda dealership before I came here and wasn't happy with their way of trying to make me happy. I was paying cash and had a certain amount and the other dealership constantly tried to get me to do a "...
This dealership is fast, friendly and knowledgeable about their cars. Thanks Carlous Rayburn for making our experience fun and stress free! We look forward to shopping with you in the future.
Thanks to all involved in making my experience in purchasing my Jeep Unlimited a wonderful one. It has been many years since I have dealt with a dealership, because of all of the hassle and negotiations that go along with it. But this was truly a hassle free one. I stated where I needed the "Out the door" price to be, and what I needed my payments to be, and we were in business. I picked it up the next day. Thanks again Mike Smith Honda of Beaumont TX.
I scheduled my appointment online, was greeted right away, fast friendly service with a comfortable waiting area with snacks and beverages. Thank you Kady Snook!
I leased my first car from Mike Smith Honda last year, and I am very pleased with the service that I was provided. They made the whole process very easy, and I LOVE my car!! I would definitely do business with them again.
My 2011 CRV was taken in for the front air inflators to be replaced, told it would take three hours, about two and a half hours later I received a phone call that it was ready, also received an email shortly after that saying that it was ready. The not only replaced the inflators but did a multipoint inspection and washed and vacuumed the car.
My Salesman David Burleson got me just what I wanted! Chris the Manager explained everything we ask him in a very nice and helpful way! A Sales person named Kathy went out of her way to help us...and I appreciated that!
Excellent service. We were traveling far & they got us right in and back on the road in no time PLUS washed & vacuumed our car. Definitely recommend this dealer.